Cancelling your subscription
How to cancel, and exactly what happens to the time you already paid for.
Cancel from the billing portal in your account. You do not need to email support and you do not need to ask anyone’s permission.
When you cancel, your plan stays active until the last day of the billing period you have already paid for. You are not charged again after that. Access is not cut off the moment you press cancel — you keep what you paid for.
We do not prorate and we do not issue partial refunds on cancellation. Instead you keep full access to the end of the period, which is the same value without the wait for a refund to clear.
Common questions
Do I lose access immediately when I cancel?
No. Your plan runs to the end of the current billing period.
Will I get a partial refund for the unused part of the month?
No — you keep access for the rest of the period instead.
Do I have to contact support to cancel?
No. It is self-serve in the billing portal.